Lean Healthcare Improvement Model Using Simulation-Based Lean Six-Sigma and TRIZ
نویسندگان
چکیده
As a part of primary care clinic, the Indonesian-community health center is responsible for efforts to encourage independence and create community healthy living. The service facility commonly used general polyclinic. A number problems occur are non-value added activities that lead longer waiting time. Therefore, aim this study improve performance at center. This research six sigma DMAIC model in evaluating current system using value stream mapping (VSM), determining critical waste Borda count method, identifying root causes waste, designing alternative improvements theory inventive problem solving (TRIZ), building simulation models Flexsim software, evaluate improvement plan. result shows average time polyclinic services 107 minutes with as (23%). There two health-service scenarios developed problem-solving method i.e. scenario 1 2. Both evaluated by considering some criterias, idle time, patients served, lead-time process cycle efficiency. best 2 48.2% reduction efficiency increased 48%.
منابع مشابه
Lean six sigma in healthcare.
Healthcare, as with any other service operation, requires systematic innovation efforts to remain competitive, cost efficient, and up-to-date. This article outlines a methodology and presents examples to illustrate how principles of Lean Thinking and Six Sigma can be combined to provide an effective framework for producing systematic innovation efforts in healthcare. Controlling healthcare cost...
متن کاملLean, six sigma and lean sigma: fads or real process improvement methods?
Purpose – The purpose of this paper is to explore if six sigma and lean are new methods, or if they are repackaged versions of previously popular methods – total quality management (TQM) and just-in-time (JIT). Design/methodology/approach – The study is based on a critical comparison of lean with JIT and six sigma with TQM, a study of the measure of the publication frequency – the number of aca...
متن کاملLean Six Sigma Terminology
Affinity Diagram – A tool used to organize and present large amounts of data (ideas, issues, solutions, problems) into logical categories based on user perceived relationships and conceptual frame working. Often used in the form of “sticky notes” sent up to the front of the room in brainstorming exercises, and then grouped by facilitator and workers. Final diagram shows relationship between the...
متن کاملIdentification of the Patient Requirements Using Lean Six Sigma and Data Mining
Lean health care is one of new managing approaches putting the patient at the core of each change. Lean construction is based on visualization for understanding and prioritizing imporvments. By using only visualization techniques, so much important information could be missed. In order to prioritize and select improvements, it’s essential to integrate new analysis tools to achieve a good unders...
متن کاملذخیره در منابع من
با ذخیره ی این منبع در منابع من، دسترسی به آن را برای استفاده های بعدی آسان تر کنید
ژورنال
عنوان ژورنال: Mathematical modelling of engineering problems
سال: 2022
ISSN: ['2369-0739', '2369-0747']
DOI: https://doi.org/10.18280/mmep.090335